Conditions of Use

Amazon Tickets General Ticket Conditions, Conditions of Sale and Conditions of Use

Welcome to Amazon Tickets. Amazon Europe Core SARL and/or its affiliates ("Amazon") provide the website features and other products and services to you when you visit or shop on the Amazon Tickets website at tickets.amazon.co.uk (the "Website"), use Amazon products or services, use Amazon applications for mobile or use software provided by Amazon in connection with any of the foregoing (collectively “Amazon Tickets Services”). Amazon provides the Amazon Tickets Services and makes Tickets available to you subject to the following conditions.

  • General Ticket Conditions
  • Conditions of Sale
  • Conditions of Use
  • OUR ROLE

    The Website is a ticketing website through which you can purchase tickets ("Tickets") to concerts, theatre performances or other events (“Events”) from third party venues, theatres, ticket distributors and/or directly from Amazon (collectively, these are referred to as “Ticket Suppliers”). Amazon allows third party Ticket Suppliers to list and sell their Tickets on the Website. The name of the Ticket Supplier for each Ticket available on the Website is listed as the seller on Website page for each Ticket. If Amazon is listed as the seller of Tickets, please see the Conditions of Sale below that apply to purchases of Tickets directly from Amazon.

    If you purchase a Ticket from a third party Ticket Supplier on the Website, please note that while Amazon helps facilitate transactions that are carried out on the Website, Amazon is not the seller or issuer this Ticket. Amazon provides a place for sellers and buyers to complete transactions. Accordingly, the contract formed at the completion of the sale for Tickets from third party Ticket Suppliers is solely between the seller and the buyer and Amazon is not a party to this contract and is not the Ticket Supplier’s agent. The third party Ticket Supplier is fully responsible for the terms and conditions of each Ticket, and for any and all injuries, illnesses, damages, claims, liabilities and costs suffered by or in respect of you or any other customer caused in whole or in part by the third party Ticket Supplier or its products or services. Please contact the Ticket Supplier promptly if you have any issues or complaints related to the use of a Ticket or an Event.

    All Ticket purchases via the Website (including Tickets purchased from Amazon) are subject to the General Ticket Conditions. Please also review our FAQs posted on the Website.

    GENERAL TICKET CONDITIONS

    Please read these conditions carefully before using Amazon Tickets Services. By using Amazon Tickets Services, you agree to be bound by these conditions.

    In addition to the conditions that apply to your use of the Website and purchase of Tickets generally, each Ticket you purchase through the Website is subject to certain additional terms between you and the Ticket Supplier listed on each Tickets detail page on the Website. These additional terms apply to that Ticket and your admission to the corresponding Event (“Ticket Terms”). The Ticket Terms specific to an Event also appear in the “Event Details” section of the Website page where you purchase the Ticket and on any pages linked to from the “Event Details” section of the Website. Additional Ticket Terms may also appear if you receive a physical ticket for an Event or on the Ticket seller’s website for the Event. The complete Ticket Terms (the “Event Details” terms and any additional Ticket Terms) will also be displayed in your order confirmation when you purchase Tickets via the Website. Unless stated otherwise in the applicable Ticket Terms or in accordance with these General Ticket Conditions, Tickets are non-refundable and non-transferable.

    1. TICKET PRICES

    Ticket prices on the Website are subject to change at any time prior to placing your order. Any additional booking fees, delivery fees, service charges and venue facility fees will be indicated to you on the Website prior to placing the order.

    2. PURCHASING TICKETS

    When you purchase Tickets we will send you a purchase confirmation via email containing a link to the "Your Tickets" page on the Website where you can print out an order confirmation for your Tickets or, if applicable, a copy of your Tickets. Directions to use your Tickets will be included in the “Event Details” section of the page of the Website where you purchase the Tickets and on your order confirmation on the “Your Tickets” page. Please check the details of your order carefully before placing it, including the date, time and location of the Event and your Ticket selection. Please note that the content, date, duration or time of Events are subject to change. If we are made aware that any Event information on the Website is incorrect or has changed, we reserve the right to amend the Website where necessary to correct these errors. Please confirm the Event date and time printed on the Ticket before attending any Event.

    3. TICKET USE

    Your Ticket may be in the form of paper, mobile, bar code, email or any other form that becomes available. You and each member of your party must hold a valid Ticket to be admitted to the Event and must keep it safe and with you at all times during the Event. Removing, altering or defacing any part of a Ticket may invalidate the Ticket. We will not be responsible for lost, stolen or damaged Tickets. Duplicate Tickets are issued at the discretion of the Ticket Supplier. The Ticket Supplier reserves the right to provide an alternative Ticket of equal or greater value (whether before or during the Event) to the specified Ticket initially allocated to you.

    4. ADMISSION TO EVENTS

    Rules of admission to Events are determined by Ticket Suppliers and Event venues. Entry procedures may include security searches to ensure the safety of guests. If you do not consent to such searches, you may be denied entry to, or ejected from, the Event without refund or other compensation.

    You will not be entitled to a refund if you or your guests are refused entry to or ejected from a venue due to your late arrival, being under age or unable to provide proof of age (where age restrictions apply), or because you have breached the Ticket Terms (including, for example, declining to be searched, abusive, threatening, or antisocial behaviour (including smoking in no smoking areas), carrying weapons or illegal substances, or making unauthorised recordings).

    Certain Events may be filmed or recorded without prior notice. By attending Events, you grant permission to the Ticket Supplier, venue operator and others associated with the Event to use your image, likeness or sounds in any audio, video or photographic display or other transmission, exhibition, publication or reproduction of the Event (whether during or after performance) for any purpose, in any manner, in any medium now known or hereafter developed, and without further authorisation required from, or compensation payable to, you.

    Certain Events may feature loud noise and special effects (including, for example, audio visual, pyrotechnic and lighting effects). Prolonged exposure to noise may damage your hearing.

    5. EVENT AGE RESTRICTIONS

    The Ticket Terms will specify any age restrictions applicable to an Event. Where such restrictions apply, you and all members of your party must provide photographic proof of age at the Event. By purchasing Tickets via the Website, you confirm that you and all members of your party meet the Event age restrictions. We will not be liable if you or anyone in your party are refused entry to an Event because you or they do not meet the age requirements or cannot provide photographic proof of age.

    6. TICKET DELIVERY

    If your Tickets will be sent to you by post to your address in the United Kingdom, your Tickets will be dispatched as soon as possible after we receive them from the Ticket Supplier. Please allow as much time as possible for your Tickets to arrive. If your Tickets have not arrived to your delivery address five days before the Event, please contact us. Where there is insufficient time before the Event to post Tickets to you we may make Tickets available for collection by you at the Event venue box office. You will be notified of the arrangements for Ticket collection in your order confirmation.

    7. INTERNATIONAL DELIVERY

    Please note that Tickets cannot be shipped outside the United Kingdom. If you purchase Tickets on the Website and provide an international shipping address, your Tickets will be available for collection at the Event box office. You have the ability to change your delivery address by going to the “Your Account” section of the Website up to 23 days prior to the Event. After this date, no changes will be possible.

    8. BOX OFFICE TICKET COLLECTION

    We may also make your Tickets available for collection by you at the Event venue box office. In order to collect Tickets from the box office, you will need your order confirmation, the credit or debit card used to purchase the Tickets and photo identification. If you do not provide the required information, the box office may refuse to give you the Tickets and we will not be responsible for your inability to attend the Event or provide you with a refund for your Tickets.

    9. TICKET MAXIMUMS AND RESALE

    The number and type of Tickets available via the Website is controlled by the Ticket Supplier. The Ticket Supplier also determines any maximum number of Tickets available to purchase. We reserve the right, on reasonable suspicion, to cancel any orders made in excess of the applicable Ticket limit, or to require that these orders are collected in person with photo identification at the Event venue box office. When you purchase Tickets on the Website, each Ticket gives you and each person in your party a personal right to attend the relevant Event, subject to these Conditions of Use and the Ticket Terms. Tickets may not be exchanged or resold.

    10. TICKET REFUNDS AND EXCHANGES

    Each Ticket is valid only for the Event and date printed on the Ticket. You must use the Ticket at the Event and on the date specified on the Ticket. You will not be eligible to receive a refund or use the Ticket if you fail to use the on the date printed on your Ticket.

    Please note that Ticket Suppliers responsible for Events reserve the right to alter or vary the content, date, duration and/or timing of Events due to events or circumstances beyond their reasonable control without being obliged to refund Ticket holders or exchange their Tickets, except as otherwise provided below. After you have purchased a Ticket, it cannot be exchanged, returned or refunded other than in accordance with this section or the applicable Ticket Terms.

    Events are subject to change, cancellation or postponement for a variety of reasons. If an Event is cancelled or postponed we will try to contact you to let you know about the refund or exchange procedures for that Event. However, it is your responsibility to ascertain whether an Event has been cancelled or rescheduled and the date and time of any Event or any rescheduled Event. In the event of a change, cancellation or postponement of an Event, you will be entitled to a full refund of your Ticket purchase if:

    (i) an Event is cancelled and is not rescheduled;

    (ii) an Event is cancelled and we are unable to offer you a Ticket to the rescheduled Event or you are unable to attend the rescheduled Event; or

    (ii) there is a "significant" change to an Event, as explained below.

    If a cancelled Event is rescheduled, you may be offered a Ticket with at least the same face value or in the same location as the one you purchased for the original Event. If we are unable to offer you a Ticket to the rescheduled Event, or we offer you a Ticket but you are unable to attend the rescheduled Event, you will be provided a refund. You must inform us within the time specified by us if you are unable to attend a rescheduled Event to which we have offered you a Ticket, otherwise we may reconfirm your booking for the rescheduled Event and you shall not be entitled to a refund.

    A "significant" change is a change to an Event which in the reasonable opinion of Amazon Tickets or the Ticket Supplier makes the Event materially different to the Event which purchasers of the Ticket could reasonably expect. Changes to performance times, supporting acts and the use of an understudy in a theatre performance, for example, will not be a significant change. A significant change is judged by reference to each Event.

    If we fail to fulfil your Ticket purchase in any of the following circumstances, you will be entitled to a full refund:

    (i) we dispatch your Tickets to a different address from the delivery address you have provided; or

    (ii) we fail to dispatch your Tickets or make them available for collection at the Venue.

    Tickets will not be refunded in instances where Tickets have been used to gain entry to the Event (e.g., if you choose to leave an Event early) or where you elect to attend a rescheduled Event. Refunds will only be made to the credit or debit card used to purchase the Ticket within 3-5 working days of the refund being issued. No cash refunds are available.

    CONDITIONS OF SALE

    These Conditions of Sale govern the sale of Tickets by Amazon Online UK Limited to you. We offer a wide range of Amazon Tickets Services, and sometimes additional terms may apply. Please read these conditions carefully before placing an order with Amazon Online UK Limited. By placing an order with Amazon Online UK Limited, you agree to be bound by these conditions.

    1. OUR CONTRACT

    Your order is an offer to Amazon to buy the Tickets in your order. When you place an order to purchase Tickets from Amazon, we will send you a message confirming receipt of your order and containing the details of your order (the "Order Confirmation"). The Order Confirmation is acknowledgement and confirmation of our acceptance of your offer to buy the Tickets ordered. Your contract is with Amazon Online UK Limited.

    2. PRICING AND AVAILABILITY

    All prices are inclusive of legally applicable VAT unless otherwise stated. We list availability information for Tickets sold by us on the Website including on each detail page. Beyond what we say on that page or otherwise on the Website, we cannot be more specific about availability. As we process your order, we will inform you by e-mail or by posting in the “Your Account” section of the Website as soon as possible if any Tickets you order turn out to be unavailable and you will not be charged for those Tickets.

    Please note that unless otherwise stated on the Website, delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such.

    Despite our best efforts, a small number of the Tickets on the Website may be mispriced. We will verify pricing when processing your order. If we have made a mistake and a Ticket's price is incorrect, we will contact you.

    3. TICKET INFORMATION

    Amazon attempts to be as accurate as possible. Ticket Suppliers are required to provide accurate and complete descriptions for the Tickets. However, Amazon does not warrant that descriptions of Tickets or other content of the Website is accurate, complete, reliable, current, or error-free. Amazon accepts no liability for inaccuracies or misstatements about products by third-party Ticket Suppliers. This does not affect your statutory rights.

    4. OUR LIABILITY

    Amazon and its affiliates will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when the contract for the sale of products by us to you was formed.

    The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply to you and you might have additional rights. Nothing in these conditions limits or excludes our responsibility for fraudulent representations made by us or for death or personal injury caused by our negligence or willful misconduct.

    We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your right to have the products sent to you within a reasonable time. If the delay occurs before the products are dispatched, we will not charge you for the products until they are dispatched and you may cancel your order at any time prior to dispatch.

    5. APPLICABLE LAW

    These conditions are governed by and construed in accordance with the laws of England and Wales, and the application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. We both agree to submit to the non-exclusive jurisdiction of the courts of England and Wales, which means that you may bring a claim to enforce your consumer protection rights in connection with these Conditions of Sale in England and Wales or in the EU country in which you live.

    6. AMENDMENTS TO THE CONDITIONS OF SALE

    We reserve the right to make changes to our website, policies, and terms and conditions, including these Conditions of Sale at any time. You will be subject to the terms and conditions, policies and Conditions of Sale in force at the time that you order Tickets from us, unless any change to those terms and conditions, policies or these Conditions of Sale is required to be made by law or government authority (in which case it may apply to orders previously placed by you). If any of these Conditions of Sale is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

    7. WAIVER

    If you breach these Conditions of Sale and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Sale.

    8. CHILDREN

    We do not sell Tickets for purchase by children. We sell children's products for purchase by adults. If you are under 18 you may only use the Website with the involvement of a parent or guardian.

    9. OUR CONTACT DETAILS

    Our contact details are:
    Amazon Online UK Limited, 60 Holborn Viaduct, London EC1A 2FD, United Kingdom
    Registered in England & Wales
    Company No. FC032354
    UK Establishment No. BR017427
    UK VAT Number: GB 727255821

    CONDITIONS OF USE

    Please read these conditions carefully before using Amazon Tickets Services. By using Amazon Tickets Services, you agree to be bound by these conditions.

    Notice and Procedure for Making Claims for Right Infringements
    Notice and Procedure for Notifying Amazon of Defamatory Content

    1. PRIVACY

    Please review our Privacy Notice and Cookies and Advertising Notice, which also govern your visit to the Website, to understand our practices.

    2. ELECTRONIC COMMUNICATIONS

    When you visit the Website or send e-mails to us or text us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail, texting or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

    3. COPYRIGHT, AUTHORS’ RIGHTS AND DATABASE RIGHTS

    All content included in or made available through any Amazon Tickets Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads and data compilations is the property of Amazon or its content suppliers and is protected by Luxembourg and international copyright, authors' rights and database right laws. The compilation of all content included in or made available through any Amazon Tickets Service is the exclusive property of Amazon and is protected by Luxembourg and international copyright and database right laws.

    You may not extract and/or re-utilize parts of the content of any Amazon Tickets Service without our express written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization any substantial parts of the content of any Amazon Tickets Service, without our express written consent. You may also not create and/or publish your own database that features substantial parts of any Amazon Tickets Service (e.g. our prices and product listings) without our express written consent.

    4. TRADEMARKS

    Click here to see a non-exhaustive list of Amazon trademarks. In addition graphics, logos, page headers, button icons, scripts, and service names included in or made available through any Amazon Tickets Service are trademarks or trade dress of Amazon. Amazon's trademarks and trade dress may not be used in connection with any product or service that is not Amazon's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Amazon. All other trademarks not owned by Amazon that appear in any Amazon Tickets Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Amazon.

    5. PATENTS

    One or more patents owned by Amazon apply to the Amazon Tickets Services and to the features and services accessible via the Amazon Tickets Services. Portions of the Amazon Tickets Services operate under license of one or more patents. Click here to see a non-exhaustive list of applicable Amazon patents and applicable licensed patents.

    6. LICENSE AND WEBSITE ACCESS

    Subject to your compliance with these Conditions of Use, Amazon or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the Amazon Tickets Services. This license does not include any resale or commercial use of any Amazon Tickets Service or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any Amazon Tickets Service or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

    All rights not expressly granted to you in these Conditions of Use is reserved and retained by Amazon or its licensors, suppliers, publishers, rights holders, or other content providers. No Amazon Tickets Services, nor any part of any Amazon Tickets Services, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or use framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) of Amazon without our express written consent. You may not use any meta tags or any other "hidden text" utilizing Amazon's names or trademarks without our express written consent.

    You may not misuse the Amazon Tickets Services. You may use the Amazon Tickets Services only as permitted by law. The licenses granted by Amazon terminate if you do not comply with these Conditions of Use. We reserve the right to terminate, suspend or limit any user’s ability to purchase Tickets or to cancel any Ticket orders if you fail to comply with these Conditions of Use or any Tickets Terms.

    7. YOUR ACCOUNT

    If you use any Amazon Tickets Service you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and devices, and to the extent permitted by applicable law you agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be used in an unauthorized manner. You are responsible for ensuring that the details you provide us with are correct and complete, and for informing us of any changes to the information you have provided. You can access and update much of the information you have provided us with, including your account settings, in the Your Account area of the website.

    You must not use any Amazon Tickets Service: (i) in any way that causes, or is likely to cause, any Amazon Tickets Service, or any access to it to be interrupted, damaged or impaired in any way, or (ii) for fraudulent purposes, or in connection with a criminal offence or other unlawful activity, or (iii) to cause annoyance, inconvenience or anxiety.

    We reserve the right to refuse service or terminate accounts if you are in breach of applicable laws, these Conditions of Use or any other applicable terms and conditions, guidelines or policies.

    8. INTELLECTUAL PROPERTY CLAIMS

    Amazon respects the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please follow our Notice and Procedure for Making Claims of Right Infringements.

    9. AMAZON SOFTWARE TERMS

    In addition to these Conditions of Use, the terms found here apply to any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with Amazon Tickets Services (the "Amazon Tickets Software").

    10. OTHER BUSINESSES

    Parties other than Amazon advertise on the Website. In addition, we provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their websites. Amazon does not assume any responsibility or liability for the actions and content of all of these or any other third parties. You should carefully review their privacy statements and other conditions of use.

    11. OUR LIABILITY

    We will do our utmost to ensure that availability of the Amazon Tickets Services will be uninterrupted and that transmissions will be error-free. However, due to the nature of the internet, this cannot be guaranteed. Also, your access to Amazon Tickets Services may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

    Amazon will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when you commenced using the Amazon Tickets Services.

    We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your legal right to have goods sent or services provided within a reasonable time or to receive a refund if goods or services ordered cannot be supplied within a reasonable time owing to a cause beyond our reasonable control.

    The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply to you and you might have additional rights. Nothing in these conditions limits or excludes our responsibility for fraudulent representations made by us or for death or personal injury caused by our negligence or willful misconduct.

    12. APPLICABLE LAW

    These conditions are governed by and construed in accordance with the laws of the Grand Duchy of Luxembourg, and the application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. We both agree to submit to the non-exclusive jurisdiction of the courts of the district of Luxembourg City, which means that you may bring a claim to enforce your consumer protection rights in connection with these Conditions of Use in Luxembourg or in the EU country in which you live. The European Commission provides for an online dispute resolution platform, which you can access here: http://ec.europa.eu/consumers/odr/. If you would like to bring a matter to our attention, please contact us.

    13. ALTERATIONS TO SERVICE OR AMENDMENTS TO THE CONDITIONS OF USE

    We reserve the right to make changes to any Amazon Tickets Services, policies, terms and conditions including these Conditions of Use, and Tickets Terms at any time. You will be subject to the terms and conditions, policies and Conditions of Use in force at the time that you use the Amazon Tickets Services. If any of these Conditions of Use is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

    14. WAIVER

    If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.

    15. CHILDREN

    We do not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18 you may use the Amazon Tickets Services only with the involvement of a parent or guardian.

    16. OUR CONTACT DETAILS

    This Website is owned and maintained by Amazon Europe Core SARL.

    For Amazon Europe Core SARL:
    Amazon Europe Core SARL, Société à responsabilité limitée, 5 Rue Plaetis, L-2338 Luxembourg
    Share capital: EUR 37,500
    Registered in Luxembourg
    RCS Luxembourg No: B180022
    Business License Number: 10040783
    Luxembourg VAT Registration Number: LU 26375245

    17. NOTICE AND PROCEDURE FOR MAKING CLAIMS OF RIGHT INFRINGEMENTS

    If you believe that your rights are being infringed, you may fill out and submit the Notice Form. We respond expeditiously to rights owners and their agents who complete and submit the Notice Form to communicate concerns about any alleged infringement. Upon receipt of a Notice Form we may take certain actions, including removing information or an item, all of which are taken without any admission as to liability and without prejudice to any rights, remedies or defenses, all of which are expressly reserved. Furthermore, in submitting a Notice Form, you grant to Amazon the right to use, reproduce, modify, adapt, publish, translate, create derivative works from, and display its content throughout the world in any media. This includes forwarding the Notice Form to the parties involved in the provision of the allegedly infringing content. You agree to indemnify Amazon for all claims brought by a third party against Amazon arising out of or in connection with the submission of a Notice Form.

    Note on Third Party Seller Listings: Please keep in mind that Ticket Supplier listings are merely hosted on the Website and are posted solely at the direction of Ticket suppliers who may be contacted via the contact information accessible from any of their listings.

    Important Warning: giving false, misleading or inaccurate information in the Notice Form to Amazon may result in civil and/or criminal liability. You should contact a legal advisor should you have any questions.

    18. NOTICE AND PROCEDURE FOR NOTIFYING AMAZON OF DEFAMATORY CONTENT

    Because thousands of Tickets are listed on the Website, it is not possible for us to be aware of the contents of each listing that is displayed. Accordingly, we operate on a "notice and action" basis. If you believe that any content on, or within a product advertised for sale on, the Website contains a defamatory statement, please notify Amazon immediately by completing and submitting a notice. Follow the instructions in the notice and send it to defamation-notice@amazon.co.uk with the subject line "UK Defamation Notice [insert your name]" or, alternatively, send it by post to:

    Defamation Notices,
    Amazon EU Sarl, UK Branch
    c/o Amazon UK Services Ltd, Legal Department
    60 Holborn Viaduct
    London
    EC1A 2FD
    United Kingdom

    Important Warning: giving false, misleading or inaccurate information in the notice to Amazon of Defamatory Content on Amazon.co.uk may result in civil and criminal liability.